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Contact DSV Healthcare

DSV Healthcare has a 62 person centralised call centre that manages orders, customer service, claims and returns. We have specialised teams handling state, wholesalers, laboratories, returns, emergency orders and private customers. All calls are recorded and stringent KPI adherence are followed. 

 DSV Healthcare Contact Centre
Organisational Type Request Type DSV Email Address  Contact Number
Pvt Pharmacies/Doctors/Clinics/Hospitals Orders ZA.SHA.Telesales@za.dsv.com 0860 00 04 43 Option 1
Pvt Pharmacies/Doctors/Clinics/Hospitals Queries ZA.S.Customer.Care@za.dsv.com 0860 00 04 43 Option 3
Feedlots/Co-ops and Animal Health  Orders & Queries  ZA.S.Animal.Health@za.dsv.com
010 248 0720
Environmental Science Orders & Queries  ZA.S.Environmentals@za.dsv.com 010 248 0792
Pharmaceutical Wholesalers Orders & Queries  ZA.SHA.Wholesale@za.dsv.com 010 248 0750
State/Public Sector 
Orders & Queries   ZA.S.Special.Orders@za.dsv.com 010 248 0730
Laboratories  
Orders & Queries  ZA.SHA.Laboratories@za.dsv.com 010 248 0710  
Fertility  
Orders & Queries  ZA.SHA.Fertility@za.dsv.com 010 248 0793
Retail Chain Stores  Orders, Queries & Returns ZA.SHA.Consumer@za.dsv.com 010 248 0760  
All Section 21 Orders ZA.S.Customer.Care@za.dsv.com 0860 00 04 42 Option 3
Emergency Orders (24/7) Orders Please call emergency number 0800 11 36 16
All Organisational types Product Returns/Claims ZA.S.ACDCreditRetur@za.dsv.com 0860 00 04 43 Option 2
All Organisational types Pricing Claims ZA.SHA.PricingClaims@za.dsv.com 0860 00 04 43 Option 2