Offering scalable local and global eCommerce outsourced warehousing, fulfilment and distribution solutions.
We know our customers' customers expect a seamless and consistent buying experience, where the same purchase can be completed over multiple channels without obstructions or jarring changes between channels.
We know the modern customer is “channel agnostic" - they care less about the channel itself and place more value on the end-to-end experience.
As your warehousing, fulfilment and distribution outsource partner, we understand our role is an extension of your business in meeting customer expectations for a single and more complex channel to market strategies.
What do we offer?
Collection or "First Mile": Using our national fleet of vehicles and access to airline services, we collect your parcels on a scheduled or adhoc basis from anywhere in the country, and deliver it to one of our national sortation centres or warehouses for further processing.
Warehousing or "Middle Mile": We offer customised or standard dedicated and multi-client (shared) warehousing solutions across SA, including various value added services for small, medium and large enterprises.
- Pick, Pack & Dispatch
- Services Inventory
- Management Services
- Bonded Storage
- Wide range of VAS
- Container Unpacking
- Reverse Logistics
Distribution or "Last Mile": With the largest wholly owned fleet in SA delivering to 400 towns daily and 1,500 outlying areas, we will collect from your warehouse or our warehouse and deliver any parcel, anywhere, on-time. We offer a variety of services including but not limited to Same day, Express, Economy and Locker deliveries.
Returns or "Reverse Logistics": The return of parcels directly from a customer or a store regardless of the reason has proven to be problematic for all businesses. We have developed a product that takes care of this for you, and includes the option of repairs, repacking, write-offs, consolidation and cross-border shipping.
Track & Trace: 360° visibility to you as the customer and your customers through integrated, web-based or mobile parcel tracking solutions.
Customer Service: We offer dedicated or shared customer service options, so let us take care of your customer calls for you.
Choose between our web-based, integrated (System to System) or manual services to meet all of your needs.