DSV maintains an optimal and professional product experience all year round, with dedicated technical support teams available wherever lockers are located. The uptime and service quality of every locker is paramount and maintained to first world standards. Taking care of the DSV Locker fleet includes;
- Continuous and scheduled preventative maintenance.
- Service level based “break fix” maintenance.
- General and specialist interior and exterior cleaning
The average time to resolve a serious technical issue can be as little as 2 hours but can extend to 24 hours depending on the severity of the issue as well as the geographic location of the locker.